NEC ASPIRE
PHONE SYSTEMS
Welcome to Telecom Midlands Ltd
| ASPIRE | MYPHONE | MYSYSTEM | HANDSETS |

The NEC Aspire

When it comes to choosing a new phone system the traditional techniques for assessing new capital equipment purchases tend to be thrown away. In fact buying a new phone system is very much like buying the company car. Whilst return on investment and maximising returns is important, we instinctively make judgements about brand values, build quality and perhaps seek the opinions of our peers.

But when it comes to the crunch, one factor outweighs all others - RELIABILITY. No one wants to get stranded on the motorway or worse, and the same can be said for your phone system.

In business we do not always get a second chance. For most businesses the phone system is their lifeline. It keeps you close to your customers. If your phone system fails, how much business might you lose?

Despite the web and email, which we all take for granted, is still for most of us our primary customer contact method.

Can you afford to compromise on reliability?

We take for granted that the phone system works all the time. However the convergence of phone systems with data networks has removed that age-old assumption.

As we start to integrate our phone systems with our data network, what price reliability? Are we prepared to sacrifice the reliability and features of traditional phone systems to secure the genuine benefits presented by the flexibility and cost savings of a converged voice/data network?

NEC, one of top five global communications suppliers, has held back from promoting IP telephony until they could guarantee a solution that does not force phone users to trade off reliability for voice/data integration.

NEC make no apologies for focussing on reliability. Reliability is after all the one quality we take for granted with any phone system. Once we get that right we can start looking at the value added benefits of the new data convergence architectures.

NEC Values - Communication without compromise

The design brief for the new communication system from NEC was simple - deliver a phone system with the IP convergence required by todays customers, without compromising on the reliability and features our customers have come to expect.

Simple concept! The Aspire Integrated IP Communication System is the reality. By focussing on reliability first, Aspire will meet the needs of those customers who want the best of both worlds - a full blown IP communication system with the reliability and features of traditional telephony.

What is Aspire?

Aspire is an integrated all in one communication solution offering a full suite of integrated communication and messaging solutions including:

  • Wireless DECT
  • Automatic Call Distribution
  • Voice Messaging
  • Contact Centre
  • CTI
  • Unified Messaging
  • Automated Attendant
  • DHCP Server
  • Enterprise networking
  • LINUX/Windows application server

    With unique bundled applications such as Aspire MySystem, Aspire is like no other phone system. Aspire also gives you the management tools to improve your phone productivity.

    Tight integration with both voice and data resources provides both operational and cost benefits however Aspire can adapt to your existing legacy resources. As befits an open communication platform Aspire open interfaces allow the connection of third party or existing peripheral communication equipment such as voice mail, call logging, video conferencing systems etc.

    Aspire IP voice switches communicates on a peer-to-peer basis. This minimises bandwidth requirements and eliminates single points of failure.

    Full IP functionality brings to Aspire cost effective remote working using TCP/IP, overlaying whatever data transport mechanism your business prefers - leased line, frame relay, ISDN, ADSL or even the internet. With the roll out of ADSL by the major carriers IP networking of remote offices and home workers now becomes an affordable option for many businesses.

    Manageability

    For many users, the attraction of new generation IP phone systems is not the new features that they offer, but the capability of deliver operational savings and benefits by improved management.

    Until recently phone systems have been closed devices requiring specialist, trained dealer technicians to carry out even simple configuration changes. Even simple task such as adding names to the system directory was a "black art". For businesses used to managing their own data networks, this clearly was not good enough. Businesses need to respond quickly to changing conditions and today require flexible communications systems that put them in control.

    With PC and browser-based management tools, using user friendly GUI interfaces Aspire meets the requirements of those businesses who want to manage their own phone system, without always requiring dealer visits.

  • Web Pro is aimed at the end user who wants more control over his phone system, without needing in depth knowledge of Aspire.
  • PC Pro is our service technician tool
  • SNMP
  • Remote Monitoring and System/Network Status
  • Email reporting of events/alarms

    Aspire MySystem gives you the information on how well your Aspire and staff are meeting daily operational requirements. Aspire's management tools allow you to then change the Aspire configuration to meet changing business conditions.

    For multi site businesses, Aspire management tools give the same flexibility as the site user. The browser based Web Pro and PC Pro allow configuration changes from you, ie based browser giving you the same capabilities off site as well as locally.

    Bundled productivity enhancing applications that individually would cost thousands of pounds are provided with Aspire making your choice of new phone system even easier to make.