| MyCalls |
| No idea how many calls your business received yesterday? |
| No idea how many calls your business missed yesterday? |
| No idea how much business you lost? |
| No idea how long customers have to wait before they're actually answered? |
| Ever missed that vital piece of information during a call and then wished the call was recorded? |
| Your current Call Logger simply provides historic information, you want real-time statistics now . |
| MyCalls to the rescue! |
MyCalls is a range of call management solutions that are easily expanded and upgraded as a business grows. |
MyCalls Basic – A single user entry-level application that helps provide a real-time snapshot of all calls. Free for the first 12 months. |
MyCalls Call Manager – A more sophisticated version for businesses providing a full complement of call management information. |
MyCalls Enterprise – Enables easy call management and reporting across multiple sites such as main offices and branch offices. |
MyCalls Desktop NEW! – An excellent add-on to MyCalls Basic and MyCalls Call Manager, providing the caller with instant Customer Relationship Management (CRM) information such as screen-pops, and much more.
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MyCalls Call Centre – An essential application for any contact centre and specialist call centres. Provides supervisors with full control of extensions and Automatics Call Distributor (ACD) groups from their desktop. |
MyCalls Call Recorder – Equips MyCalls Call Manager and MyCalls Call Centre with full call recording capability. Calls are recorded securely, encrypted and easily accessed. |
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Call Logging & Recording