UC for Business is an all-in one unified communication solution for NEC's SV8100 system. Encompassing all methods of contact in a single point, it provides 360-degree communication for all employees.
Good reasons to choose UCB:
- A single point solution with a single server - creates a simplified administration environment.
- Familiar Microsoft Outlook based user interface.
- Presence Reporting allows managers to monitor activity of
their team, helping to enhance employee performance.
- Simplified call handling - users manage all their communications from their desktop.
- Easy operation means little or no staff training required.
- Easily customised for individual company requirements.
- A wide range of 3rd party interfaces allows UCB to boost customer service and productivity.
- Treat the mobile and the desk phone as a single device, using one number.
- Instant ‘drag and drop’ conference calls
Presence
Presence –View real-time status of the whole company.
Solutions for Executives –Prioritise, screen and manage your calls.
Solutions for Knowledge Workers –Increase reachability and productivity
Solutions for Contact Centre –Transform your customer service.
Solutions for Console Operators –Superior call handling.